Privacy Policy

Introduction

Engineering Specialists, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.esinationwide.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Site.

Information we collect

Information you provide directly

We collect personal information that you voluntarily provide when you:

• Submit a contact or consultation form — name, email address, phone number, company name, and the contents of your message.
• Subscribe to our newsletter — email address and, optionally, your name.
• Submit a case or request services — project details and any files you choose to upload.

Information collected automatically

When you visit our Site, certain information is collected automatically, including:

• Device and browser information — IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data — pages visited, time spent on pages, referring URL, click patterns, and the date and time of your visit.
• Cookies and similar technologies — small data files placed on your device. See our Cookie Policy for details.

Information from third parties

We may receive information about you from third-party platforms if you interact with our content on social media (such as Facebook or LinkedIn) or if you are referred to us by a partner or client.

How we use your information

We use the information we collect for the following purposes:

• Respond to inquiries — to reply to your contact form submissions, consultation requests, and case inquiries.
• Provide services — to manage your case, coordinate with our engineering and investigation teams, and communicate project updates.
• Send communications — to deliver our newsletter and updates you have opted into. You may unsubscribe at any time.
• Improve our Site — to analyze usage patterns, diagnose technical issues, and enhance the user experience.
• Comply with legal obligations — to meet applicable laws, regulations, and legal processes.

How we share your information

We do not sell your personal information. We may share your information with the following categories of service providers who assist us in operating our business:

• Email marketing and CRM providers — we use third-party platforms to deliver newsletters, manage client communications, and store contact information and email engagement data.
• Project management providers — we use third-party platforms to coordinate and deliver our forensic engineering and investigation services. These platforms store client and project information necessary for service delivery.
• Analytics providers — we use Google Analytics to collect anonymized website usage data to help us understand how visitors interact with our Site. Google may process this data on servers in the United States.
• Social media platforms — if you interact with embedded Facebook or LinkedIn content on our Site, those platforms may collect information according to their own privacy policies.

We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Cookies and tracking technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. For a detailed list of the cookies we use and how to manage them, please see our Cookie Policy.

Your privacy rights

California residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to know — you may request that we disclose what personal information we have collected about you, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we have shared it.
• Right to delete — you may request that we delete the personal information we have collected from you, subject to certain legal exceptions.
• Right to correct — you may request that we correct inaccurate personal information we hold about you.
• Right to opt out — you have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.
• Right to non-discrimination — we will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information in the "Contact us" section below. We will verify your identity before processing your request and respond within 45 days as required by law.

Other states

Residents of Virginia, Colorado, Connecticut, and other states with consumer privacy laws may have similar rights. Please contact us to submit a request, and we will respond in accordance with applicable law.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions and case-related data are retained for the duration of the client relationship and for a period thereafter as required for legal and professional obligations.
• Newsletter subscriber data is retained until you unsubscribe.
• Analytics data is retained in aggregate form and is not personally identifiable after collection.

Data security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's privacy

Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

Links to third-party sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: